The Five Pillars of TQM
A four-star general who applied the principles of organization, product, process, leadership, and commitment to remaking the Air Force for the Gulf War explains the need for greater quality and productivity in corporate America. Tour.A four-star general who applied the principles of organization, product, process, leadership, and commitment to remaking the Air Force for the Gulf War explains the need for greater quality and productivity in corporate America. Tour.
| Title | : | The Five Pillars of TQM |
| Author | : | Bill Creech |
| Publisher | : | Dutton Adult - 1994 |
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