Spectacular Support Centers
Best Practices for Small to Mid-sized Help Desks and Technical Support Centers Kristin E. Robertson ... Listen to their phone calls to discern some of the customer service or soft skills they employ to handle customers. ... Customer service skills List of Skills Software skills, Microsoft Office Software skills, accounting Hardware skills ac Listening ac Dell laptops ac Outlook ac Payroll ac Empathy ac Dell desktopsanbsp;...
| Title | : | Spectacular Support Centers |
| Author | : | Kristin E. Robertson |
| Publisher | : | Spectacular Support Centers - 2007-01-01 |
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